Terms of Service
Understanding the terms and conditions governing our strategic communication services and website usage
Terms and Conditions Scope
These Terms of Service govern your use of CommStrategist's website and strategic communication services. By accessing our website or engaging our services, you agree to be bound by these terms and conditions.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or engage our strategic communication consulting services.
Detailed Terms of Use Policy
Service Agreement and Engagement
Scope of Services
CommStrategist provides strategic communication consulting services including but not limited to:
- • Brand narrative and messaging strategy development
- • Media relations and press campaign management
- • Crisis communication and reputation management
- • Stakeholder engagement and relationship building
- • Strategic communication planning and execution
- • Media training and spokesperson development
- • Communication audit and assessment services
- • Industry-specific communication consulting
Service Engagement Process
Our service engagement follows a structured process designed to ensure clear expectations and professional delivery:
Initial Consultation
Comprehensive assessment of communication needs and strategic objectives
Proposal Development
Detailed service proposal with scope, timeline, and investment requirements
Formal Agreement
Execution of service agreement with defined terms and conditions
Service Delivery
Professional execution of strategic communication services with regular updates
Service Standards and Quality
We are committed to delivering professional excellence in all our strategic communication services:
- • All services delivered by qualified communication professionals
- • Regular progress reporting and client communication
- • Adherence to established timelines and project milestones
- • Compliance with professional communication standards and ethics
- • Continuous quality assurance and service improvement
User Obligations and Responsibilities
Client Responsibilities
Successful strategic communication partnerships require active collaboration and commitment from our clients:
- • Provide accurate and complete information
- • Respond promptly to requests for feedback
- • Maintain open and honest communication
- • Honor agreed-upon timelines and deadlines
- • Make authorized representatives available
- • Provide necessary resources and access
- • Respect intellectual property rights
- • Comply with all applicable laws and regulations
Information Accuracy
Clients are responsible for ensuring the accuracy and completeness of all information provided:
- • All organizational and business information must be current and accurate
- • Updates to relevant circumstances must be communicated promptly
- • Verification of facts and data used in communication materials
- • Compliance with legal and regulatory disclosure requirements
- • Authorization for use of proprietary information and materials
Website Usage Guidelines
When using our website, you agree to abide by the following usage guidelines:
Permitted Uses
Access and use of website content for legitimate business and informational purposes
Prohibited Activities
Unauthorized copying, distribution, or commercial exploitation of website content
Security Compliance
Adherence to security protocols and responsible disclosure of any vulnerabilities
Service Usage Policies and Limitations
Intellectual Property Rights
Intellectual property rights related to our services are managed according to the following principles:
Proprietary frameworks and processes remain CommStrategist intellectual property
Customized strategies and materials developed for specific clients belong to the client
Use of third-party materials subject to respective licensing agreements
Collaborative outputs subject to agreed-upon ownership arrangements
Service Limitations and Exclusions
While we strive for excellence, certain limitations apply to our services:
Performance Limitations
- • No guarantee of specific media coverage outcomes
- • Results depend on external factors beyond our control
- • Timeline constraints may affect service scope
- • Third-party cooperation requirements
Service Exclusions
- • Legal advice or regulatory compliance guidance
- • Financial advisory or investment consulting
- • Technology implementation or technical support
- • Direct lobbying or political campaign activities
Payment Terms and Conditions
Our payment terms are designed to ensure fair and transparent financial arrangements:
Investment Structure
All service investments are quoted in Euros (EUR) and subject to agreed payment schedules
Payment Schedule
Monthly retainers due in advance; project-based services typically require 50% advance payment
Late Payment Policy
Services may be suspended for accounts more than 30 days overdue
Confidentiality and Professional Standards
Confidentiality Commitment
We maintain strict confidentiality standards for all client information and strategic communication activities:
- • All client information treated as strictly confidential
- • Non-disclosure agreements executed with all team members
- • Secure information management and storage protocols
- • Limited access to client information on need-to-know basis
- • Professional discretion in all client interactions and communications
Professional Ethics
Our practice adheres to the highest standards of professional communication ethics:
- • Truthfulness and accuracy in all communications
- • Transparency about potential conflicts of interest
- • Respect for stakeholder rights and dignity
- • Commitment to professional development
- • Compliance with industry standards and regulations
- • Protection of client reputation and interests
- • Responsible social and environmental practices
- • Continuous improvement of service quality
Legal Information and Dispute Resolution
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the Republic of Cyprus and the European Union. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Cyprus.
Applicable Regulations
- • Cyprus Companies Law and commercial regulations
- • European Union General Data Protection Regulation (GDPR)
- • Professional communication industry standards
- • Consumer protection and business service regulations
Compliance Framework
- • Regular legal and regulatory compliance reviews
- • Professional liability insurance coverage
- • Industry association membership and standards
- • Continuous monitoring of regulatory changes
Dispute Resolution Process
We are committed to resolving any disputes or concerns through professional and efficient processes that prioritize client satisfaction and relationship preservation.
Direct Discussion
Initial attempt to resolve concerns through direct communication with account management
Formal Mediation
Professional mediation services to facilitate mutually acceptable resolution
Legal Resolution
Final recourse through appropriate legal channels if other methods are unsuccessful
Limitation of Liability
While we strive for excellence in all our services, certain limitations of liability apply to protect both parties and ensure sustainable business operations:
Service Liability
Liability limited to the value of services provided during the twelve months preceding any claim
Indirect Damages
Exclusion of liability for indirect, consequential, or punitive damages except where prohibited by law
Force Majeure
Relief from performance obligations due to circumstances beyond reasonable control
Terms Modification and Updates
We reserve the right to modify these Terms of Service to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to active clients and website users.